A Retail Sales Consultant at The Estée Lauder Companies goes by different names, depending on the brand you work for:
- Aramis and Designer Fragrances – Consultant (Traveller)
- Aveda – Retail Specialist or Beauty Therapist
- Bobbi Brown - Makeup Artist
- Clinique - Consultant (Traveller)
- Estée Lauder - Beauty Advisor or Makeup Artist (Traveller)
- Jo Malone - Stylist (Traveller)
- La Mer - Expert (Traveller)
- M.A.C - Retail Artist, Freelance Artist
- Tom Ford Beauty - Consultant (Traveller)
- Le Labo - Retail Specialist
Type 1 – Retail Sales Consultant
Most of these positions offer the opportunity to work in either a Casual and Part Time capacity. Full Time positions are only available at this level of retail to employees of M.A.C.
Our Retail Sales Consultants need to have a passion for customer service and generally need to have previous experience working in a retail (ideally with a cosmetics, skincare or haircare background) to be successful securing a position with us. Working on the retail floor can be hard work and requires dedication, however, can be highly rewarding presenting new challenges on a daily basis.
Working on one of our counters means that you are working as part of a team. As a Retail Consultant it is essential to build and maintain collaborative relationships with your customers, fellow colleagues and wider team.
Type 2 – Traveller
In conjunction with our Retail Sales Consultant team we also employee Travellers. Travellers are similar to Retail Sales Consultants, however they can only be employed on a Casual basis. A Traveller needs to be available for at least three shifts per week.
The nature of this role is to be able to travel and work in different locations. In one week a Traveller may work at several locations within a metropolitan area. These locations can be retail department stores, pharmacies or standalone boutiques.
The benefit of this kind of role is that you are always working with different people and continually developing your network. The Traveller role is suited to people that readily adapt to change, are excellent at working in different environments and are team players.