We believe that Retail employment with The Estée Lauder Companies is not just a job, but a smart career move. A “Career In Retail” can take you many places, both on a domestic and international level. We have fantastic loyal employees who love working with the Company and have been dedicated passionate team members for many years.
Follow the steps below to see where a Career in Retail can take you...
If you’re thinking about applying for a role in one of our many brands we prefer you to have the following credentials;
You can expect that your days on counter will be fast paced and energetic. There is always something to keep you busy, whether it is serving customers utilising our high touch philosophy, educating customers on products, techniques and skin care regimes, merchandising products, on counter coaching/mentoring and or administration activities.
At The Estée Lauder Companies our Retail employees are the face of our brands. Each Retail employee is a beauty, trend and style authority. This means looking the part. Customers are attracted to our counters as they know they can expect to be served by Retail employees who will be wearing the latest trends or classic makeup – they want to be able to replicate that look. Excellent grooming is an important component of who we are.
Working in a one of our brands signifies team work. On counter our Retail Employees work in teams and as such need to build collaborative relationships built on trust and respect. This environment creates an ambiance where information, ideas and knowledge are shared with ease.
We are a company that heavily invests in succession planning. So the best way to become an Assistant Manager or Counter/Retail/Store Manager is to start out as a Retail Employee. Starting your career in a retail customer service role, means that you intuitively understand the culture of the brand and recognise the importance of providing the team with a clear framework of strategic priorities to achieve counter goals.
However from time to time we do need to look outside of our business to engage new talent. We prefer our Retail Managers to have the following qualifications;
At The Estée Lauder Companies we consider our managers to be ‘Leaders’ in every sense of the word. Our Retail Leaders are responsible for the total operation of their assigned store or counter and leads their team in customer service, sales achievement and successes. The Retail Leader is also accountable for the development and progression of their team including the Assistant Manager. It essential to the success of this role, that the Leader be capable of developing strong working relationships with those around them and with their team in head office.
The Estée Lauder Companies offers numerous ways to become a Retail Makeup Artist. Our brands that have Makeup Artistry positions are Bobbi Brown, Estee Lauder and M.A.C.
M.A.C and Bobbi Brown provide opportunities for industry trained and qualified Makeup Artists to join as Casuals, Part Timers and Full Timers. These employees par take in a one year course with an external training provider to teach them basic, trend, TV, Film and Theatre makeup artistry skills.
It is an expectation that Makeup Artists are required to harness their inner creativity to create a new look each day based on the current colour collections and trends. The main responsibility a Retail Makeup Artist has is to educate customers on products and applications demonstrating correct application techniques.
Above and beyond the retail aspect of their roles, select Makeup Artists in M.A.C and Bobbi Brown also participate in Public Relations events such as Fashion Week.
The pinnacle of the Retail Makeup Artists career at M.A.C and Bobbi Brown is to become Senior Artist for Australia. The Senior Artist represents the brand on an international level; as such the role requires a large quantity of travel per year. Responsibilities include facilitating and directing fashion shows at Australian Fashion Week and at fashion events throughout the year, conducting media interviews and creating individualised make up for magazine and TV media shoots. It is essential that the Senior Artist builds and develops key internal relationships with Makeup Artists through training workshops which focus on the development of the artist make up artistry ability. External relationships with existing and new associations with key industry figures and sponsored artists need to be nurtured through the management and facilitation of Master classes.
For the aspiring or established Makeup Artist we also offer artistry opportunities in Estee Lauder. These positions require a minimum of 3 years experience in the industry, preferably gained in theatre, TV, magazine, film or cosmetic industry. Estee Lauder Makeup Artist is a part of the travelling team and such travel to various department stores and pharmacies usually within the metropolitan area.
So whether you are mid-way through your makeup qualification, completed your qualification or have years of experience behind you, The Estée Lauder Companies is able to cater for your makeup artistry “Career in Retail” choice.